KEYS TO EFFECTIVE LISTENING

• Stop working.

• Stop watching TV.

• Stop reading.

• Look at the person.

• Keep a good distance between you and the speaker .

• Don't turn away from the speaker.

• Sit-up straight.

• Nod your head and make statements such as "uh-uh," "I understand," and "I see what you mean" to show the speaker you truly understand what he/she is saying.

• If you don't understand, let the person know that. Don't fake listen!

• Repeat back phrases to clarify what the person is saying.

• Act like you are interested and ask questions to show that you are interested in what the person is saying.

• Don't interrupt the speaker.

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